Frequently Asked Questions

Where are we located?

507 TX-110
Whitehouse, TX 75791

What are the office hours?

The office hours are 8:30 AM to 5 PM Monday through Friday and 8:30 AM to 12 PM on Saturday.

What are the access hours?

Access your unit anytime, 24/7.

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

What is a climate-controlled storage?

Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.